Most insurance companies advise contacting them or visiting their online portal if you lose your Medicare card. They can use this information to find out about your Medicare coverage. They may ask for your Medicare number (if you know it) or the last four digits of your Social Security number. bringing an enrollment confirmation from Medicare to the pharmacy, being sure it includes information such as your policy numberĪ pharmacy may also be able to obtain your Medicare Part D information by contacting Medicare.bringing any documentation you have from your Medicare plan to the pharmacy, such as a letter of acknowledgment, confirmation, or welcome from Medicare.How can I get prescriptions if I lost my Medicare Part D card (or Medicare Advantage card)?įortunately, you can take several steps to go to the pharmacy to obtain prescriptions before your Medicare card arrives or if you lost the card. UnitedHealthcare: Click here to access the UnitedHealthcare portal.Įven if you don’t have one of these Medicare Advantage plans, you can usually contact your insurance company, your individual insurance agent, or go to your insurance company’s website to find where you can order a new card.Kaiser Permanente: Click here to find the Kaiser Permanent portal.Cigna: Click here to find the Cigna Medicare portal.BlueCross BlueShield: Click here to find the BlueCross BlueShield Member benefits portal.Aetna: Click here to find the online portal for your Aetna plan.Most insurance companies have an online portal where you can get information on your policy and request a new card. You can find addresses for each area here.

Kaiser Permanente: Kaiser Permanente has several locations around the country.

Cigna: Cigna Corporate Headquarters, 900 Cottage Grove Road, Bloomfield, CT 06002.

BlueCross BlueShield: You must contact member services online or by phone.

Here are the mailing addresses for some of the most common Medicare Advantage companies: You can get in touch with your insurance company by writing a letter to request a new insurance card. Here are the phone numbers for some of the most common Medicare Advantage companies: You can get in touch with your insurance company via phone to request a new insurance card. Here are some ways you can do this: Call your insurance company If you have Medicare Advantage, you’ll need to contact your individual insurance company to order a replacement insurance card. Medicare Advantage (Medicare Part C) is an alternative to traditional Medicare where a private insurance company administers your Medicare policy. How do I get a new Medicare Advantage card?

If you don’t receive your Medicare card within that time, it’s important to contact the Medicare office again as your replacement card could be lost or stolen. When you order a replacement Medicare card, the card won’t usually come for about 30 days after you ordered it. Search for the nearest location on the Social Security website. You can go to your local Social Security office and request they send you a replacement card. You can also call this number if you’re worried someone else is using your Medicare number to obtain health benefits. You can call the Medicare office at 800-MEDICARE (80, TTY 87) to request a new Medicare card. You can also request a replacement card to arrive via mail by clicking on “Replacement Documents” and then “Mail my replacement Medicare card.” From this site, you can print off an official copy of your Medicare card. You can go to and create an account or log in to your existing profile. You have several options for replacement should you lose your Medicare card. How do I get a Medicare card replacement?įortunately, Medicare officials realize these cards may be lost.

I have not received my medical id card